Privacy Policy

Last updated: December 15, 2023

1. Introduction

ToyWonlland ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website toywonlland.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Payment information for purchases
• Account credentials and preferences
• Newsletter subscription information
• Customer service communications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Website usage data and navigation patterns
• Cookies and similar tracking technologies
• Referral sources and exit pages

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling orders
• Providing customer support and service
• Sending newsletters and promotional communications
• Improving our website and user experience
• Conducting market research and analytics
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in business operations
• To comply with legal requirements or protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through our cookie management system or your browser settings. For more details, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive a copy of your data
• Right to rectify inaccurate information
• Right to erase your data under certain circumstances
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

8. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: