Terms of Service

Last updated: December 15, 2023

1. Acceptance of Terms

Welcome to ToyWonlland. These Terms of Service ("Terms") govern your use of our website toywonlland.com and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

2. Description of Service

ToyWonlland is an online retailer specializing in children's toys, educational games, and related products. We serve customers primarily in Canada and offer various products designed to promote child development and play.

3. Eligibility

You must be at least 18 years old or have parental consent to use our services and make purchases. By using our website, you represent that you meet these eligibility requirements.

4. Account Registration

To make purchases, you may need to create an account. You are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

5. Product Information and Pricing

We strive to provide accurate product descriptions and pricing. However:

• Product colors may vary due to monitor settings
• We reserve the right to correct pricing errors
• Product availability is subject to change
• Age recommendations are guidelines only

6. Orders and Payment

6.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order. Order confirmation does not guarantee product availability.

6.2 Payment Terms

Payment is due at the time of order. We accept major credit cards and other payment methods as displayed during checkout. All prices are in Canadian dollars (CAD) and include applicable taxes.

6.3 Order Cancellation

You may cancel your order within 1 hour of placement if it hasn't been processed for shipping. Contact customer service for cancellation requests.

7. Shipping and Delivery

• We ship primarily within Canada
• Shipping costs and delivery times are provided at checkout
• Risk of loss transfers to you upon delivery
• Delivery times are estimates and not guaranteed

8. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy includes:

• 30-day return window from delivery date
• Items must be in original condition and packaging
• Some items may not be returnable for health and safety reasons
• Return shipping costs may apply
• Refunds processed within 5-10 business days

9. Product Safety and Age Appropriateness

All our products meet Canadian safety standards. However:

• Parents/guardians are responsible for supervising children during play
• Age recommendations should be followed carefully
• Small parts may pose choking hazards
• Adult assembly may be required for some products

10. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is owned by ToyWonlland or our licensors. You may not reproduce, distribute, or create derivative works without our written permission.

11. User Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on others' intellectual property rights
• Transmit harmful or malicious code
• Engage in fraudulent activities
• Interfere with website functionality

12. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.

13. Limitation of Liability

To the maximum extent permitted by law, ToyWonlland's liability is limited to the amount you paid for the specific product. We are not liable for indirect, incidental, or consequential damages.

14. Indemnification

You agree to indemnify and hold harmless ToyWonlland from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

15. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario, Canada.

16. Modifications

We may update these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified Terms.

17. Contact Information

If you have questions about these Terms, please contact us: